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  • VistEngland VAQAS
  • Green Tourism Gold Award
  • White Rose Award Winner
  • White Rose Award Finalist
  • Self-assessed Accessibility Information

Aquarium

WHITE ROSE AWARD WINNER LARGE VISITOR ATTRACTION OF THE YEAR 2014

Stingray

Stingray

Details

Visit The Deep, Hull’s award-winning aquarium and enjoy a fun-filled family day. Situated just a 5 minute walk from Hull Marina and a short stroll to the City Centre, The Deep is in the perfect location for visitors to enjoy the City of Hull and all it has to offer as City of Culture for 2017, making it part of a fabulous day out for all.

Let us take you on a journey of the seas - travel through the story of the world's oceans from warm tropical lagoons to the icy cold Antarctic seas. Enjoy the fun and educational interactive and audio-visual presentations throughout. With over 3,500 fish including spectacular sharks and rays, including the UK’s only pair of Green sawfish, hundreds of tropical reef fish in the newly refurbished lagoon, Loggerhead sea turtles and a colony of Gentoo penguins, there is something to keep all ages entertained. Enjoy daily highlights including:
• dive shows where you can see the divers hand feed the animals (Monday to Friday at Endless Ocean – please note Tuesday and Thursday are cleaning dives, Saturday at Lagoon of Light and Sunday at the Amazon Flooded Forest)
• touch pool sessions at Discovery Corner
• penguin feeds in the Kingdom of Ice
• walking though the amazing glass tunnel
• riding in the glass lift through the 10m Endless Oceans exhibit

There are also an extensive programme of events taking place at The Deep – please visit https://www.thedeep.co.uk/plan-your-visit/whats-on to find out more.

Guests can also benefit from the Day Plus Pass which allows FREE return visits to The Deep for 12 months. This is included in the normal price of a standard ticket. Full terms and conditions can be found at https://www.thedeep.co.uk/plan-your-visit/day-plus-pass.


Food & Drink

Castaway's
Situated on the 3rd floor, with great views over the Humber, Castaways Café is open from 10am to 5.30pm every day). Offering hot breakfasts (until 11.30am), a range of hot meals and salads (until 3pm), plus snacks, cakes, sandwiches and hot and cold drinks. Children's meals and special dietary requirements are all catered for. Tables that have been raised for easier wheelchair access are also available within this café. There is a baby feeding station located in this café with bottle and food warming facilities. You don't need an entry ticket to visit the café.

Half Way café
Open during peak periods the Halfway Café is located in the exhibition (next to the Cool Seas). It serves a variety of sandwiches, hot and cold snacks and drinks. There is also a picnic area located close to this café.

Picnic areas
Picnic benches are located outside of the visitor attraction and a small picnic place area in the exhibition (next to Cool Seas). We cannot guarantee you will always find a table as this area may be used by school parties. We offer a baby warming station in this area.

Two Rivers Restaurant
The Deep is home to the superb Two Rivers restaurant. Open Thursday, Friday and Saturday evenings from 7pm, dine with the sharks and experience spectacular views all around whilst enjoying a freshly prepared menu sourced from locally produced ingredients. Guests can enjoy a two or three course meal from a modern and contemporary menu created with local produce. Find out more about dining with us here https://www.thedeep.co.uk/two-rivers-restaurant. Booking is essential, so please call 01482 382883 or email tworivers@thedeep.co.uk to book your table.

Access for all
We are proud to be able to offer a fantastic and accessible day out for all, and have many facilities in place to ensure that all of visitors enjoy their time with us. These are all available to view on our website.

Baby changing facilitiesCash PointCoach parties acceptedCredit cards accepted (no fee)Credit cards accepted (with charge)Disabled toiletsEducation/study areaFacilities for groupsFacilities for educational visitsFrench signs/guidesGift shopOn-site cateringOn-site light refreshmentsPicnic sitePublic toiletsRegional Tourist Board MemberSpanish signs/guidesTelephone (public)Welcome HostWheelchairs availableAccepts groupsFacilities for conferencingFacilities for corporate hospitality

Children welcomeDisabled accessDogs not accepted (except guidedogs)Smoking not allowedFacilities for hearing impairedFacilities for visually impaired

*Large Visitor Attraction of the Year 2014 - Welcome to Yorkshire *Trip Advisor Certificate of Excellence 2012, 2013 and 2014 *Gold Access for All Award 2011 - Visit England *Yorkshire Tourist Board Award for the sustainable tourism 2008 Literature available in large print, braille, Polish, Chinese and audio guides also available.

Opening details

Opening Times
Open daily from 10:00 until 18:00.
The last admission is 17:00 although the recommended latest visit time is 16:00.
Approximate visit time: 2 hours.
(Closed Christmas Eve & Christmas Day).
Although we make every attempt to keep queues to a minimum, please be aware that there will be a queuing system on busy days. We strongly recommend visitors to arrive at The Deep after 2pm on a weekend or school holiday days to avoid the crowds. We are a 2 - 3 hour attraction and do not close until 6pm so there is plenty of time to enjoy The Deep.

Prices

*Prices correct as of Feb 2017
Adult - Buy online for £11.25 or on the day for £12.50
Child (3-15 years inclusive) - Buy online for £9.45 or on the day for £10.50
Children under 3: FREE
Student (in full time education) - Buy online for £10.35 or on the day for £11.50
Valid NUS Student ID must be shown
Senior (60+) - Buy online - £10.35 or on the day £11.50
Family of 4 - Buy online for £36.90 or on the day for £41.00
Family of 5 - Buy online for £44.55 or on the day for £49.50
(Maximum of 2 adults)

Now offering the Day Plus Pass which gives you access to The Deep for a whole year. This is included in the normal price of a ticket. See our website for T&Cs
www.thedeep.co.uk/general-information/day-plus-pass.

Events at this Venue

date event
Fri 26 - Wed 31 May Chris Dobrowolski
Mon 1 May - Sun 18 Jun Marine Art: BIAZA Photographic Awards
Fri 26 May - Fri 30 Jun Marine Art: The BIAZA Photographic Awards
Sat 27 May - Sun 4 Jun Turtle-y Amazing Times
Sat 1 Jul - Thu 31 Aug Marine Art: Nick Hunt
Tue 25 Jul Junior Experience Day

Reviews

Address

Tower Street,
Hull,
HU1 4DP

Location

Directions

See location of The Deep on Google mapsSee location on Google maps

Map reference: TA 102282  Lat: 53.73855 Long: -0.33072

By Road:

From the South & South West: Follow the signs for Hull & Humber Bridge then for A63 and Hull City Centre. Continue into Hull following the signs for the Ferry. This route will take you straight over two sets of traffic lights past Princes Quay Shopping Centre (on the left) and the Marina (on the right) and over Myton Bridge. At the first roundabout turn left - signposted City Centre North. Almost immediately turn left into Citadel Way (opposite Victoria Dock Tavern). Continue to the end of the road to a T-junction. Turn left and follow the signs for The Deep.

From the North: Take the A1079 towards Beverley then follow signs for the Humber Bridge and the A164. Take the A63 signposted Hull City Centre. Continue into Hull following the signs for the ""Ferry"". This route will take you over two sets of traffic lights past Princes Quay Shopping Centre (on the left) and the Marina (on the right) and over Myton Bridge. At the first roundabout turn left - signposted ""City Centre North"". Almost immediately turn left into Citadel Way (opposite Victoria Dock Tavern). Continue to the end of the road to a T-junction. Turn left and follow the signs for The Deep.

From the East: The A165 approaches Hull from the East Coast and onto Holderness Road. Follow signs for A63/M62 Leeds. At second roundabout turn right - signposted City Centre North. Almost immediately turn left into Citadel Way (opposite Victoria Dock Tavern). Continue to the end of the road to a T-junction. Turn left and follow the signs for The Deep.

From the East & Hull Dock: Proceed along the A1033 towards Hull. At second roundabout turn right - signposted City Centre North. Almost immediately turn left into Citadel Way (opposite Victoria Dock Tavern). Continue to the end of the road to a T-junction. Turn left and follow the signs for The Deep.

By Public Transport:

Buses/rail - For up to date information on bus timetables from Hull Interchange to The Deep please call Traveline on 0871 200 22 33 open daily from 8am - 8pm (calls to Traveline cost 10p per minute, plus any charges your network provider makes). Train times into Hull can be found via National Rail. To walk to The Deep from the station, exit the station and cross the road towards House of Fraser department store and then follow the pedestrian signs to The Deep.

There is a Park and Ride facility from Priory Park, Hessle. This is 5 miles west of Hull on the A63 approach road into the city. It is signposted from the A15, A63 and the Humber Bridge.

Taxis are available from outside the station for approximately £5.00 single fare.
To walk to The Deep from the station, exit the station and cross the road towards Hammonds department store and then follow the pedestrian signs to The Deep.

Parking: with charge

Accessible by Public Transport: 1 mile from Hull Interchange station

Facilities

  • Baby changing facilitiesBaby changing facilities
  • Cash PointCash Point
  • Coach parties acceptedCoach parties accepted
  • Credit cards accepted (no fee)Credit cards accepted (no fee)
  • Credit cards accepted (with charge)Credit cards accepted (with charge)
  • Disabled toiletsDisabled toilets
  • Education/study areaEducation/study area
  • Facilities for groupsFacilities for groups
  • Facilities for educational visitsFacilities for educational visits
  • French signs/guidesFrench signs/guides
  • Gift shopGift shop
  • On-site cateringOn-site catering
  • On-site light refreshmentsOn-site light refreshments
  • Picnic sitePicnic site
  • Public toiletsPublic toilets
  • Regional Tourist Board MemberRegional Tourist Board Member
  • Spanish signs/guidesSpanish signs/guides
  • Telephone (public)Telephone (public)
  • Welcome HostWelcome Host
  • Wheelchairs availableWheelchairs available
  • Accepts groupsAccepts groups
  • Facilities for conferencingFacilities for conferencing
  • Facilities for corporate hospitalityFacilities for corporate hospitality
  • Children welcomeChildren welcome
  • Disabled accessDisabled access
  • Dogs not accepted (except guidedogs)Dogs not accepted (except guidedogs)
  • Smoking not allowedSmoking not allowed
  • Facilities for hearing impairedFacilities for hearing impaired
  • Facilities for visually impairedFacilities for visually impaired

*Large Visitor Attraction of the Year 2014 - Welcome to Yorkshire *Trip Advisor Certificate of Excellence 2012, 2013 and 2014 *Gold Access for All Award 2011 - Visit England *Yorkshire Tourist Board Award for the sustainable tourism 2008 Literature available in large print, braille, Polish, Chinese and audio guides also available.

Self-Assessed Accessibility Details

Parking

  • YesDesignated parking for guests with disabilities
    • YesWithin 50 metres approx. of entrance
  • The surface of the car park and pathway leading to entrance:
    • Yesis solid
  • YesDrop-off point for guests outside entrance
  • The route from the parking area to the entrance:
    • YesIs flat (i.e. without steps)

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift:
    • YesFrom the entrance to reception / ticket area
    • YesTo a specially adapted public toilet suitable for wheelchair users
    • YesTo the gift shop
  • YesGood contrast between the floor and walls
  • YesContrast markings on clear surfaces such as glass doors
  • YesBaby changing facilities
  • YesVisitor information available in large print (14pt and over)
  • YesVisitor information available in audio format
  • YesHearing loop installed in public areas

General

  • YesHearing loop system
  • YesSeating available for visitors with limited mobility
  • YesClear signage
  • YesGood colour/tonal contrast for visually impaired visitors
  • YesWheelchairs provided
    • YesFree
  • YesRoutes/pathways suitable for wheelchair users or visitors with limited mobility
  • YesDisplays at suitable height for wheelchair users / children
  • YesAudible alarm system

Entrance

  • YesEntrance is well lit
  • YesAutomatic door at the main entrance

Food

  • Restaurant / cafe provide meals for visitors with special dietary requirements:
    • YesSugar free (diabetic)
    • YesGluten free (coeliacs)
    • YesLactose free (dairy free)
    • YesLow sodium
    • YesNut free
    • YesOrganic
    • YesVegetarian
    • YesVegan
  • YesSeating suitable for wheelchair users, ie moveable and good height for person sitting in a wheelchair
  • YesHigh chairs for children
  • YesChildren's menu